Randstad
Customer Support Associate
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹600,000 / year
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
4 September 2026
What they need
Hiring | Customer Support Associate / Sr. Associate | Hyderabad & Chennai
Position Details
Role: Customer Support Associate / Sr. Associate
Location: Hyderabad & Chennai
Employment Type: Full-Time
Work Mode: 100% Work From Office (WFO)
Openings: Multiple
Key Responsibilities
Deliver excellent customer support via Voice, Email, Chat & Social Media channels.
Resolve customer queries and concerns while ensuring high customer satisfaction.
Meet contact center SLAs, productivity targets, and quality standards.
Adhere to data security, confidentiality, and compliance guidelines.
Participate in training, coaching sessions, and continuous learning initiatives.
Maintain schedule adherence and contribute positively to team performance.
Eligibility
Any Full-Time UG/PG Graduate (Arts / Science / Commerce / Engineering / Pharma / MBA / MCA)
2025 Pass-outs are encouraged to apply.
Required Skills
Excellent verbal and written English communication.
Good analytical and typing skills.
Willingness to work in rotational shifts, including night shifts.
Candidates should reside within a 25 km radius of the office location.
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