Customer Support Associate

Customer Support Associate

Location: Koramangala, Banglore
Experience Required: Minimum 1 Year (Mandatory)
Industry Preference: Banking / NBFC / BFSI / Fintech/BPO
Job Type: Full-Time

Job Overview

We are looking for a Customer Support Executive for an Inbound Process role. The candidate will be responsible for handling customer queries, resolving concerns efficiently, and delivering excellent customer service experience.

Key Responsibilities

• Handle inbound customer calls professionally
• Resolve customer queries, complaints, and requests
• Provide accurate information regarding products and services
• Maintain customer records and update CRM systems
• Ensure customer satisfaction and timely issue resolution
• Coordinate with internal teams when required

Eligibility Criteria

• Minimum 1 year of experience in Banking, NBFC, BFSI, or Fintech industry (Mandatory)
• Good communication skills in English and Hindi
• Basic computer knowledge and typing skills
• Customer handling and problem-solving ability
• Immediate joiners preferred

Preferred Skills

• Strong communication and interpersonal skills
• Hindi, Kannada, Telagu & English Both (Fluent)
• Ability to work in a fast-paced environment
• Positive attitude and customer-centric approach

Interview Location

Koramangala

Interested candidates can share their updated resume 6393837853

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Language:

• Hindi (Preferred)
• English (Preferred)
• Any regional Language you know ? (Preferred)

Work Location: In person