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Customer Support Associate

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Onsite

Customer Support Associate

M/S Omsguru Solutions

Customer Support Associate

Skills

Customer Support

1 month ago

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Important information


Contract type:

Permanent

Salary:

₹180,000 – ₹300,000 / year

Location:

Ahmedabad, Gujarat, India

Work mode:

Onsite

Published on:

22 September 2026

What they need


Support OMSGuru clients via chat, phone, email, and tickets.

Handle onboarding, resolve queries, explain features, identify customer needs, demonstrate solutions, maintain relationships, and coordinate with internal teams.

Perks and benefits

Employee state insurance, Retention bonus, Leave encashment, Gratuity, Provident fund, Maternity leaves, Paternity leaves, Job/soft skill training

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