Customer Support Associate

Job Opening: Customer Support Executive

Meal: One-Time Meal Provided

Cab: Both-Side Cab Facility

Working Days: 5 Days a Week

Salary: ₹15,000 – ₹28,000 In-Hand + Incentives

Experience: Fresher

Qualification: Minimum 12th Pass

Communication Skills: Excellent English Communication Required

Location: Gurgaon, Sector 18

Roles & Responsibilities:
Handle customer queries through calls, emails, and chat.

Provide accurate information about products and services.

Resolve customer complaints and concerns professionally.

Ensure excellent customer service and satisfaction.

Maintain accurate records of customer interactions.

Identify customer needs and provide appropriate solutions.

Follow up with customers to ensure timely resolution.

Coordinate with internal teams to resolve complex queries.

Maintain a positive and professional attitude during customer interactions.

Meet quality standards and maintain service excellence.

Pay: ₹15,000.00 - ₹28,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Life insurance
• Provident Fund

Application Question(s):

• How much do you rate your English communication skill out of 10?
• How many months of experience do you have in calling related roles?
• What's your last in-hand salary ?
• Are you ok with the sales role with higher incentive ?

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Location:

• Gurugram, Haryana (Preferred)

Work Location: In person