Customer Support Associate

Job Location: Andheri East, VKG, Mumbai
Salary: ₹21,000 – ₹23,000 per month (CTC)
Interview Mode: Virtual Interview
Working Days: Monday to Saturday
Sunday: Fixed Off

About the Role

We are looking for enthusiastic, customer-focused individuals to join our team as Customer Support Associates for Bisleri.

The role involves handling customer queries, resolving complaints, providing accurate information, and ensuring a positive customer experience through professional and timely communication.

Key Responsibilities

• Handle inbound and outbound customer queries through calls.
• Resolve customer complaints and concerns professionally.
• Provide accurate information regarding services and orders.
• Maintain proper records of customer interactions and follow-ups.
• Ensure customer satisfaction through timely and quality support.
• Communicate with customers professionally and courteously.

Eligibility & Requirements

• Graduates and undergraduates can apply.
• Freshers and experienced candidates are welcome.
• Excellent English and Hindi communication skills.
• Knowledge of Marathi will be an added advantage.
• Basic computer knowledge.
• Strong customer-handling and communication skills.

Shift Timings

• Morning Shift 1: 9:00 AM – 6:00 PM
• Morning Shift 2: 10:00 AM – 7:00 PM
• Sunday: Fixed Off

Who Can Apply?

Freshers as well as experienced candidates with good communication and customer-handling skills are encouraged to apply.

If you are confident in communicating with customers and are interested in building a career in Customer Support, we encourage you to apply.

Pay: ₹21,000.00 - ₹23,000.00 per month

Work Location: In person