Customer Support Associate

Customer Service Executive – International Voice Process

Location: Airoli, Mumbai
Job Type: Full-Time
Experience: Fresher
Eligible Pass-Out Years: 2024 / 2025 / 2026

Job Description

We are hiring Graduate Freshers for the position of Customer Service Executive – International Voice Process at Airoli, Mumbai.

Salary & Benefits

• Salary: ₹2.8 LPA
• Approx. In-Hand: ₹18,000/month
• Night Shift Allowance: Up to ₹3,000
• Working Days: 5 Days a Week
• Week-offs: 2 Rotational Week-offs
• Shift: Rotational Shift
• Transport: Cabs Available

Key Highlights

• Graduate Freshers can apply
• Only 2024, 2025 & 2026 graduates are eligible
• International Voice Process
• Rotational shifts
• 5 Days Working
• 2 Rotational Week-offs
• Cabs available
• Job location: Airoli, Mumbai

Roles & Responsibilities

• Handle customer queries through calls and chat support.
• Provide timely, accurate and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines and quality standards.
• Ensure a positive customer experience through effective communication.

Eligibility / Important Note

Candidates holding the following qualifications are NOT ELIGIBLE for this position:

• B.Tech / B.E.
• M.Tech
• Diploma
• Pharmacy / Pharma
• LLB / LLM

Interested candidates can share their details at:
[email protected]

Job Location: Airoli, Mumbai

Pay: ₹15,000.00 - ₹23,000.00 per month

Work Location: In person