Sutherland
Customer Support Associate
Skills
1 month ago
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Important information
Location:
Cairo, Cairo Governorate, Egypt
Work mode:
Onsite
Published on:
1 October 2026
What they need
Handling customer interactions with efficiency and empathy . Providing tailored solutions to meet customer needs. Ensuring a positive customer experience through effective communication and professional phone etiquette . If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!
Benefits: - 20.8k net + 1,100 Overnight Allowance - Transportation provided - Medical and Social insurance - Fully paid training - Career growth opportunities
Desired Candidate Profile
Fluency in English is a MUST! (B2/C1 level) Strong skills in Customer Service & Customer Support Problem-solving , active listening , & attention to detail Experience in a customer-facing role and familiarity with CRM tools is a plus! Flexibility with night & overnight shifts is essential Proficiency in professional phone etiquette & communication techniques is a plus If you re passionate about making a difference and love helping customers, we want YOU!
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