Customer Support Associate

Skills

Mandatory Skills : Angular, Grafana, IBM Tivoli Workload Scheduler, IIS Server, Java

LOCATION : Hebbal Bangalore & Hyderabad Metro

Customer Support Associate

Qualification- Bachelors degree and above Prefer Non Engineering domain

Work arrangement International customer service process in a 24x7 environment 5 days working

Career focus Passionate about building a career in Customer Success

KEY RESPONSIBILITIES

1-Excellent command in English active listener with clear articulation skills

2-Build expert knowledge of companys products services Sales

3-Resolve customer issues by following SOPs providing best solutions

4-Demonstrate high degree of ownership ensure customer satisfaction

5- 1 to 3 Years Experience as Customer Support Specialist preferred

6 Problem solving mindset work under minimal supervision

7 Engage customers via Chat Phone Email

REQUIREMENTS

1-Immediate Joiner Preferred

2-Willingness to Work from Office on All 5 Days

3-Location Hebbal Bangalore Hyderabad Metro