Customer Support Associate

Customer Support Executive

Location: Nagpur, Maharashtra
Experience: Freshers & Experienced both can apply
Employment Type: Full-time

Key Responsibilities

• Handle customer queries through calls, email, and chat.
• Resolve customer issues and provide timely solutions.
• Follow up with customers and ensure satisfaction.
• Maintain customer records and coordinate with internal teams.
• Handle complaints professionally and escalate complex issues when required.

Required Skills

• Good verbal and written communication skills.
• Customer-friendly and positive attitude.
• Good listening and problem-solving skills.
• Basic computer knowledge.
• Ability to work in a team and handle customers professionally.

Freshers are welcome to apply. Previous experience in Customer Support, BPO, Telecalling, or Customer Service is an advantage.

Work Location: In person