Customer Support Associate

Job Title: Executive – Support

Reporting to : Team Leader

Division/Department: Support

Location: Vikhroli, Mumbai

Experience: Fresher or min 6 months

Education: Graduate

Language: English / Hindi

Job Responsibilities:-

1. Handles the customer requests and complaints.

2. Provide appropriate solutions and alternatives within the time limits.

3. Follow up to ensure resolution.

4. Follow communication procedures, guidelines and policies.

5. Provide resolution with the basic knowledge and skill.

Skills required :-

1. Good communication skills

2. Knowledge of Microsoft Office

Pay: ₹240,000.00 - ₹300,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person