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Customer Support Associate - Voice Account

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Onsite

Customer Support Associate - Voice Account

Accenture

Customer Support Associate - Voice Account

Skills

Customer Support

2 months ago

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Important information


Contract type:

Permanent

Location:

Quezon City, Metro Manila, Philippines

Work mode:

Onsite

Published on:

10 August 2026

What they need


Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

  • HMO coverage (medical, dental, mental health) from day 1 of employment*
  • Allowances, company bonuses, and performance incentives*
  • Company-sponsored training, upskilling and certification*
  • Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You: The ideal candidate will have the following skills and experience:

  • Open college graduates or undergraduates who completed at least 1st year in college
  • Must have at least 6 months of BPO experience.
  • Strong communication skills.
  • Willing to work full-time onsite in Quezon City
  • Amenable to shifting schedules and holiday work.

Want to fast-track your application?

You're welcome to apply directly to any of our Career Hubs, open Monday to Friday, 9:00 AM to 4:00 PM (except holidays):

Quezon City

3rd Floor, Gateway Mall, Cubao (Near Smart Araneta Coliseum)

Mandaluyong City

Ground Floor, Robinsons Cybergate 1, Boni Avenue (Near MRT Boni Station)

*Terms and conditions apply

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