NoBroker
Customer Support Associate (Voice Process)
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹125,000 – ₹350,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
1 September 2026
What they need
Role & responsibilities
Handle inbound customer calls and tickets regarding platform services.
Troubleshoot customer concerns promptly and follow up until resolution.
Coordinate with internal teams to resolve escalated queries within defined SLAs
Maintain clear logs and documentation in the CRM platform.
Preferred candidate profile
Excellent verbal communication skills in English and Hindi
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