Customer Support Chat

Roles and Responsibilities :

• Handle customer inquiries via chat, resolving issues promptly and efficiently.
• Process transactions accurately and efficiently, ensuring timely completion of tasks.
• Provide excellent customer service by responding to queries in a professional manner.
• Maintain accurate records of all interactions with customers using our CRM system.

Job Requirements :

• 1-5 years of experience in BPO or call center environment.
• Excellent communication skills in English (written & spoken).
• Ability to work on non-voice processes such as email/chat support.