T
TP
Customer support- Chat process
Skills
Customer Support
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹100,000 – ₹300,000 / year
Location:
Sahibzada Ajit Singh Nagar, Punjab, India
Work mode:
Onsite
Published on:
1 September 2026
What they need
Roles and Responsibilities
- Provide customer support through chat process, ensuring timely resolution of queries and issues.
- Handle multiple chats simultaneously, maintaining accuracy and efficiency in response times.
- Collaborate with team members to achieve process goals and objectives.
- Maintain accurate records of all interactions with customers.
- Utilize problem-solving skills to resolve complex customer complaints effectively.
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