P
PT Binajasa Sumber Sarana (BSS Recruitment)
CUSTOMER SUPPORT
Skills
Customer SupportMarket Research
2 months ago
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Important information
Contract type:
Freelance / Contract
Salary:
IDR 72,000,000 – IDR 96,000,000 / year
Location:
Jakarta, Indonesia
Work mode:
Onsite
Published on:
13 August 2026
What they need
- Memberikan support dan edukasi kepada customer maupun partner terkait penggunaan produk
- Menangani pertanyaan, keluhan, dan dispute melalui berbagai communication channels
- Menjaga kualitas pelayanan dan hubungan baik dengan customer maupun partner
- Mengumpulkan feedback serta mengidentifikasi issue yang terjadi di lapangan
- Melakukan administrasi terkait account partner dan kebutuhan operasional lainnya
- Mendukung aktivitas improvement seperti market research dan service quality audit
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