C
Cheq Digital
Customer Support
Skills
CRMCustomer Support
1 month ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
10 September 2026
What they need
Roles and Responsibilities :
- Handle inbound calls from customers to resolve their queries related to home loans, personal loans, and other financial products.
- Identify customer needs and provide tailored solutions through effective communication skills.
- Meet daily/weekly targets for sales performance by upselling/cross-selling relevant banking products.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 1-3 years of experience in telesales or outbound sales (preferably in the banking industry).
- Excellent communication skills in English & Hindi languages.
- Strong knowledge of loan sales, including home loans and personal loans.
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