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customer support

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Onsite

customer support

Outpace Consultancy

customer support

Skills

Customer SupportProcess Improvement

1 month ago

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Important information


Contract type:

Permanent

Salary:

₹144,000 – ₹240,000 / year

Location:

Kolkata, West Bengal, India

Work mode:

Onsite

Published on:

21 September 2026

What they need


Responsibilities:

* Resolve complaints promptly

* Manage customer queries via phone, email & chat

* Maintain high NPS score through exceptional service

* Collaborate with teams on process improvements

Perks and benefits

Office cab/shuttle, Shift allowance

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