Customer Support

Handle customer queries, provide accurate information, resolve basic issues and maintain good customer communication. Freshers and experienced candidates can apply.

• Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility • Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients • Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough • Meet call handling quotas and individual and team sales targets • Gather and analyse client data to identify possible products or services to recommend to management • Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution • Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary • Follow communication protocols, rules, and policies

Pay: ₹10,550.98 - ₹29,797.94 per month

Benefits:

• Commuter assistance
• Paid time off

Work Location: In person