Acme Services
Customer Support
Skills
3 years ago
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Important information
Contract type:
Permanent
Location:
Jaipur, Rajasthan, India
Work mode:
Onsite
Published on:
13 October 2026
What they need
Handling customer queries on Web Chat, E-mails, and Social Media.
Educate current and potential customers with product and service information
Maintain accurate customer records
Identify and escalate priority issues
Actively participate in the team meeting
Handle all queries in a polite, professional manner
Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
Educate customers on services and processes
Achieve agreed KPIs and Objectives
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