BrightWave Solutions
Customer Support
Skills
5 days ago
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Important information
Contract type:
Permanent
Location:
London, UK
Work mode:
Onsite
Published on:
15 October 2026
What they need
We are looking for a professional, friendly, and motivated Customer Support Representative to join our team. The ideal candidate will assist customers with inquiries, resolve complaints, provide accurate information about products and services, and ensure a high level of customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Handle customer complaints and resolve issues professionally.
- Provide accurate information about company products and services.
- Maintain positive customer relationships.
- Record customer interactions and follow up when necessary.
Requirements:
- Excellent communication and interpersonal skills.
- Good problem-solving abilities.
- Basic computer skills.
- Previous customer service experience is an advantage.
Pay: £25,420.00-£41,120.00 per year
Benefits:
- Health & wellbeing programme
- On-site parking
Work Location: In person
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