Customer Support Consultant

Role Overview

So if youre a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, dont miss this opportunity and send us your CV in English to collaborate with us!

Responsibilities

• Deliver outstanding customer support via phone calls, chats, and emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

Requirements

• Excellent English skills (C1 for both spoken and written);
• At least 6-12 months of experience in a customer support role;
• Strong analytical thinking and research skills;
• Experience in travel industry;
• Positive, proactive and responsible attitude;
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).

Nice to have

• Experience in hospitality.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.