Customer Support (Employee Benefits)

Key Responsibilities

• Handle client inquiries regarding insurance policies, coverage details, and procedural requirements, ensuring clear and timely communication.
• Coordinate with insurers and clients on policy issuance, endorsements, claims, and renewal matters to ensure smooth processing and customer satisfaction.
• Provide comprehensive administrative support to the team, including documentation, data entry, follow-ups, and maintaining accurate policy records

Requirements

• Minimum Diploma qualification in any discipline
• Candidates with at least 2 years of relevant experience will have an added advantage
• Candidates with the required Insurance Certification for handling general insurance and employee benefits will have an added advantage
• Good interpersonal and communication skills
• Possess initiative and strong problem-solving skills
• A team player and hardworking, and possess a warm personality
• Proficient in Microsoft Office and IT savvy
• Only applicable for Singaporeans and Singapore Permanent Residents

Only shortlisted candidates will be contacted. Successful candidates with relevant experience and qualifications will be considered for career development and advancement opportunities.