Customer Support Engineer

Responsibilities

• Conduct Customer Quality Approval Certificates
• Manage the complaints and reduce claim compensation.
• Field investigation, preliminary analysis and sorting material at customer site when customer faces the problem.
• Make a good relationship with the customer.
• Collaboration with customer to prevent customer process disruption
• Support and coordinate with internal team (Marketing, Inspection, and Production).

Qualifications

• Experience 1 - 3 years in technical service, customer support, Quality Control or a related field. (New graduated We are welcome)
• Bachelor's degree of Engineer.
• Press part for automotive and home appliance steel sheet knowledge will be advantaged.
• Good communication skills in both written and spoken English. (TOEIC 550 points up)
• Advanced MS Word, Excel and Power Point skills required to perform tasks.
• Systematic thinking, good analytics, self-motivation and highly responsibility.
• Able to work under pressure and coordination skills.
• Can start working immediately will be preferable.
• The personality are active, vigorous and positive thinking.
• Only English resume will be considered.

Please attached file : Transcript and TOEIC Score