Studybase Tech Pvt Ltd
Customer Support Engineer
Skills
16 days ago
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Important information
Contract type:
Permanent
Location:
Rajasthan, India
Work mode:
Onsite
Published on:
6 October 2026
What they need
Position Overview
As a Customer Support Specialist, you will be the first point of contact for our customers, providing assistance, troubleshooting, and ensuring their experience with our platform is seamless. You’ll play a critical role in maintaining customer satisfaction and helping institutions maximize the use of our platform.
Key Responsibilities:
Respond to customer queries promptly and accurately via phone, email, chat, and other communication channels.
Guide customers through the platform’s features, onboarding, and account management processes.
Pay: ₹10,300.00 - ₹32,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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