Customer Support Engineer

Job highlights

• Deliver clear and effective training to customers for proficient system usage.

• Qualifications and Experience: .

• . Diploma/ BCA or ITI with the same experience would be preferable with 3-7 Years of experience

• Install, configure, and troubleshoot software, hardware, access control, and CCTV systems for customers.

• Assist with networking setup, ensuring seamless connectivity.

• Integrate time attendance hardware, ensuring accurate data collection.

• Conduct thorough testing, promptly resolving technical issues.

• Provide adept customer support across various channels.

• Create and maintain comprehensive records and user documentation.

• Deliver clear and effective training to customers for proficient system usage.

Qualifications and Experience:

• Familiarity with time attendance systems / Biometrics / CCTV is a plus.
• Diploma/ BCA or ITI with the same experience would be preferable with 3-7 Years of experience