Customer Support Engineer - CT/MR (Goa)

Key Responsibilities

Installation Service support for equipment such as MRI CT.

-Handling breakdowns, updates calls, safety checks and closure of calls.

-Routine maintenance, tune ups, calibration, quality checks of the systems to ensure uptime of systems.

-Machine demonstrations and first level application to user.

-Remote service through Siemens Remote Service(SRS) connectivity.

-Selling of spare parts, consumables, contracts and renewals.

-Collaborate with service partners for outsourced business, OEM products, spare parts and tools requirements.

Education/Skillset/Experience

Candidate should have Degree in Electronics/Electrical engineering with 3 to 6 years service experience in handling mainly CT/MR systems (handling high end CT/MR systems would be added advantage).

Candidates having service experience in multi-modality systems like CT scanners/MR/Cath labs/ High end Digital Radiography can also be considered.

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