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Customer Support Executive - Chat Process

Exclusive opportunity

Onsite

Customer Support Executive - Chat Process

Easynxt Technologies Pvt. Ltd.

Customer Support Executive - Chat Process

Skills

Customer Support

1 month ago

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Important information


Contract type:

Permanent

Work mode:

Onsite

Published on:

24 September 2026

What they need


Customer Support Executive - Chat Process

Key Responsibility Area:

  • Respond promptly to customer inquiries through live chat.
  • Identify and resolve customer issues efficiently and professionally.
  • Provide accurate information about products and services.
  • Document customer interactions and maintain customer records.
  • Escalate unresolved issues to appropriate teams when necessary.
  • Maintain a positive and professional demeanor with customers.
  • Manage multiple chat conversations simultaneously.
  • Follow up with customers to ensure their issues are resolved.

Pay: ₹15,000.00 - ₹19,000.00 per month

Work Location: In person

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