Customer Support Executive

We are looking for a highly skilled and dedicated Customer Support Executive to join our team in Mumbai, Pune, or Bangalore. The ideal candidate should have 0-1 year of experience and be available to work in UK, Canadian & AUS shifts, with rotational shifts from Monday to Friday.

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service through various communication channels.
• Work effectively in a fast-paced environment to meet targets.
• Collaborate with internal teams to improve overall customer satisfaction.
• Analyze customer feedback and suggest improvements.
• Maintain accurate records of customer interactions and transactions.

Job Requirements

• Excellent communication and problem-solving skills.
• Ability to work in a team environment and adapt to changes.
• Strong attention to detail and organizational skills.
• Familiarity with customer support software and systems.
• Ability to handle multiple tasks simultaneously and prioritize responsibilities.
• Strong analytical and critical thinking skills.
• Must be present in Mumbai, Pune, or Bangalore.