Customer Support Executive

Role & responsibilities

WE ARE HIRING FOR 24/7.ai

Job Description

Roles and Responsibilities

An International Process Job is a job where the executives are assigned to handle the calls and emails from customers in different countries, particularly the U.S, Canada, and Australia. These jobs include product and service support or technical support in which the customer is calling or sending an email to solve an issue.

Skills Required:

Excellent Verbal and Written Communication skills.

Good logical reasoning & analytical skills.

Able to interact with customers Call / Chat, should be able to answer servicing questions.

Able to work in Rotational and night shifts (US)

Salary Range : INR 3,00,000 - 4,80,000 L.P.A + Incentive + Goodies

Age limit: 18+ to 30 years below.

Benefits:

5 Days working 2 week off.

Two way cab facility.

Life Insurance.

Medical Insurance

World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones

Eligibility Criteria:

PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM freshers and experienced can apply.

Location :Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Rd, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087

Point of contact: Vasudevan J

Arc code:105

contact no: 9980693405

Role: Customer Success Associate

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success