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Customer Support Executive

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Onsite

Customer Support Executive

Udaan Hotels And Resorts

Customer Support Executive

Skills

Customer Support

2 months ago

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Important information


Contract type:

Permanent

Location:

Siliguri, West Bengal, India

Work mode:

Onsite

Published on:

17 August 2026

What they need


Role

The support executive will perform the activies to provide quality customer service.

Responsibilities

  1. Communicate with the travel agent to resolve complaint or query about his purchased tickes by making or receiving a call.
  2. Email communication with the travel agent to solve their queries.
  3. Coordinate with internal team for various query resolution.
  4. Airlines websites email navigation for various aspects.
  5. Communicate with airlines support team for various activity in the PNR.
  6. Proper handover of the assigned task in case of requirement.
  7. Performs other duties as assigned.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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