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Customer Support Executive

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Onsite

Customer Support Executive

a2z Youthsolution

Customer Support Executive

Skills

Customer SupportCompliance

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹375,000 – ₹425,000 / year

Location:

Jaipur, Rajasthan, India

Work mode:

Onsite

Published on:

25 August 2026

What they need


Role & responsibilities

  • Handle international customer queries via inbound/outbound calls
  • Resolve billing, account & service issues
  • Ensure customer satisfaction with clear communication
  • Follow escalation & process guidelines
  • Manage customer retention & recovery
  • Perform upselling & crossselling of services/packages
  • Adhere to quality & compliance standards
  • Maintain daily call logs & reports
  • Collaborate with team leads & trainers

Preferred candidate profile

  • Graduate/Undergraduate with strong English communication
  • Minimum 6 months international BPO voice experience
  • Flexible for rotational shifts & offs
  • Good customer handling & problemsolving skills

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