Customer Support Executive

Role & Responsibilities

• Handle inbound/outbound customer calls and resolve queries professionally.
• Follow up with leads and customers and explain products/services.
• Maintain customer records and CRM updates.
• Support sales conversion and achieve assigned call and performance targets.
• Maintain customer records, resolve queries, follow up on leads, support sales conversion, and achieve assigned call and performance targets.

Preferred Candidate Profile

• Good communication and interpersonal skills.
• Customer-focused with a positive attitude.
• Basic computer/CRM knowledge.
• Good English and/or regional language skills.