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Customer Support Executive

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Customer Support Executive

Customer Support Executive – Voice Process

Customer Support Executive

Skills

AICustomer SupportCompliance

2 months ago

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Important information


Contract type:

Permanent

Location:

Maharashtra, India

Work mode:

Onsite

Published on:

7 September 2026

What they need


Job Opening: Customer Support Executive – Voice Process

Company: Well-Established MNC
Location: Ghansoli, Navi Mumbai
Work Mode: Work From Office
Shift: US Shift
Working Days: 5 days a week
Weekly Off: Saturday and Sunday
Salary: ₹34,500 per month in-hand

Eligibility Criteria

  • Graduation is mandatory.
  • Minimum 2 years of experience in International Customer Support or International Voice Process.
  • B2-level English communication skills.
  • Excellent customer handling and problem-solving skills.
  • Age limit: Up to 38 years.

Job Responsibilities

  • Handle inbound calls from US customers.
  • Resolve customer queries and concerns professionally.
  • Provide excellent customer service and ensure customer satisfaction.
  • Maintain accurate records of customer interactions.
  • Follow process, quality, and compliance guidelines.

Interview Process

  • HR Round
  • Hallo-AI Assessment
  • Operations Round

Interested candidates can share their updated resume for further processing.

Pay: ₹30,000.00 - ₹34,500.00 per month

Work Location: In person

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