Customer Support Executive

Location: Mahavastu Remedies, F-321, F-Block, Sector 63, Noida,Uttar Pradesh, 201301

Position: Customer Support  Executive

Experience Required: 1- 4 year

Working days - 6 Days

Roles and Responsibility-

• Handle customer queries via calls, emails, and chats in a professional manner
• Conduct indirect sales and feedback calls to drive engagement and conversions
• Assist domestic and international clients, ensuring smooth query resolution
• Manage and resolve customer concerns efficiently through calls and chats
• Maintain high customer satisfaction by providing prompt and effective solutions
• Focus on lead conversion and achieving assigned targets
• Record and update customer interactions in our internal system
• Coordinate with internal teams to escalate and resolve complex issues
• Follow up with customers to ensure complete resolution
• Identify customer needs and recommend suitable products/services
• Stay updated on company offerings to provide accurate information

Skills and Qualifications

• 1- 4 years of experience in a Customer support/BDE role.
• Excellent verbal and written communication skills in English.
• Ability to handle domestic and international clients professionally.
• Strong problem-solving skills and quick decision-making ability.
• Proactive approach to customer queries and issue resolution.
• Ability to manage customer queries effectively through both chat and calls.
• Ability to work in a fast-paced environment and multitask efficiently.

What We Offer:

• A supportive work environment that encourages growth and innovation.
• Opportunity to contribute to a unique and impactful domain.

About Company:
MahaVastu Remedies is a leading retail provider of Vastu Shastra solutions. We specialize in offering high-quality products, remedies and expect guidance to help our clients create harmonious and prosperous living and working environments.

We also transform homes,offices, factories and commercial projects into powerhouses of success with our expert advice from a team of intuitive Acharyas. At Maha Vastu Remedies, we are committed to fostering a collaborative, innovative, and supportive work environment. We value our employees' contributions and strive to provide opportunities for professional growth and development.

Apply:
You can apply through the naukri portal or send your updated resume to [email protected] / 9266901185 with the subject line "Application for CSE  MahaVastu Remedies".