Kunta International
Customer Support Executive
Skills
Customer Support
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹200,000 – ₹250,000 / year
Location:
Ahmedabad, Gujarat, India
Work mode:
Onsite
Published on:
21 September 2026
What they need
Customer Care & Order Management
- Handle inbound and outbound client calls, WhatsApp messages, and emails related to bookings, rates, and shipment status.
- Generate customer orders and update them accurately in the ERP system.
- Prepare Delivery Orders (D/O) and coordinate with the Morbi warehouse and city teams to ensure timely dispatch.
- Track orders and shipments, keeping clients updated throughout the delivery process.
- Address and resolve client queries and issues promptly while ensuring a smooth customer experience.
- Coordinate with internal teams to ensure orders are processed and delivered within the committed timelines.
Locations: Ahmedabad, Morbi, Vadodara, Surat.
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