Customer Support Executive

Job Title: Customer Support Executive

Company: Geni Homes Private Limited
Location: Singa Perumal Koil
Job Type: Full-time
Salary: ₹22,000 – ₹28,000 per month + Attractive Incentives

Job Summary

GENI HOMES is looking for a dynamic and customer-focused Customer Support Executive with 1–3 years of experience to join our team. The candidate will handle inbound and outbound calls, generate leads, schedule site visits, follow up with prospective customers, and support the sales team in converting leads into customers.

Key Responsibilities

• Contact new and existing customers through inbound and outbound calls
• Explain GENI HOMES projects, including villas, plots, and construction services
• Understand customer requirements and recommend suitable property solutions
• Schedule and confirm customer site visit appointments
• Follow up with leads regularly to maximize conversions
• Handle customer queries and provide accurate project information
• Update customer details and lead status in the CRM system
• Coordinate with the Sales and Site Teams for customer requirements
• Share project details, brochures, pricing, and offers through WhatsApp, SMS, or email
• Achieve daily calling and follow-up targets while maintaining excellent customer service

Requirements

• 1–3 years of experience in customer support, telecalling, or a related role preferred
• Insurance industry experience preferred
• Excellent communication and customer handling skills
• Experience in customer follow-up and lead conversion
• Basic computer and CRM knowledge
• Target-oriented with a positive attitude
• Ability to work independently and as part of a team
• Immediate joiners preferred

Benefits

• Attractive Salary + Performance-Based Incentives
• Career Growth Opportunities
• Supportive Work Environment
• Professional Development

Experience: 1–3 years (Preferred)
Education: Any Degree
Language: Tamil (Required), English (Preferred)
Job Type: Full-time
Salary: ₹20,000 – ₹30,000 per month + Attractive Incentives
Contact Person: HR – 6381266581

Pay: ₹22,000.00 - ₹28,000.00 per month

Pay: ₹22,000.00 - ₹28,000.00 per month

Work Location: In person