Customer Support Executive

Were Hiring | Customer Support Agent

Join Ninjacart and be part of a customer support team helping customers with order-related queries and ensuring a smooth support experience.

Location: Bangalore

Key Responsibilities

* Handle customer queries and provide appropriate resolutions

* Manage escalations related to order-placement issues

* Place real-time orders received from customers

* Process missed orders due to operational or technical issues

* Coordinate with relevant teams to resolve customer concerns

* Maintain a high standard of customer service

Key Requirements

* 0–1 year of experience in customer support; freshers can apply

* Hindi is mandatory

* Fluency in any one South Indian language is required

* Preference: Tamil > Telugu > Kannada

* Strong verbal communication and active listening skills

* Good customer-handling skills

* Comfortable working in rotational shifts and rotational week-offs

* Male candidates preferred