Customer Support Executive

Position: Customer Support Executive

Location: Airoli, Navi Mumbai

Experience: 1–3 Years

Salary: ₹15,000 to ₹22,000 In-Hand per month

Qualification: Graduate in any discipline

Job Responsibilities:

• Handle customer queries through calls, emails, and chats.
• Provide accurate information and resolve customer concerns within defined timelines.
• Maintain a high level of customer satisfaction and service quality.
• Record customer interactions and update details in the system.
• Coordinate with internal teams for issue resolution and follow-ups.
• Ensure adherence to company policies and processes.

Required Skills:

• Good verbal and written communication skills.
• Basic computer knowledge and MS Office proficiency.
• Strong customer service and problem-solving skills.
• Ability to work in a fast-paced environment.
• Positive attitude and willingness to learn.

Preferred:

• 1 years to 3 years with excellent communication skills can apply.
• Immediate joiners will be preferred.

Working Days: 6 Days a Week

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Work Location: In person