Customer Support Executive

WE ARE HIRING ASSOCIATE CUSTOMER SUPPORT

Voice Process | Noida

Position: Associate Customer Support Voice Process

Location: Embassy Galaxy Business Park, Sector 62, Noida

Experience: Minimum 6 months of relevant Voice Process / Customer Support experience

Work Mode: Work From Office

Job Summary

We are looking for customer-focused and experienced professionals to join our Associate Customer Support – Voice Process team in Noida.

The ideal candidate should have relevant voice customer support experience, excellent verbal communication skills, and the ability to handle customer queries professionally while delivering a high-quality customer experience.

Key Responsibilities

Handle customer interactions through voice support channels.

Address customer queries, concerns, and requests professionally and empathetically.

Provide quick, accurate, and effective resolutions to customer issues.

Deliver a premium customer experience while maintaining service quality.

Follow defined quality, process, and compliance standards.

Maintain accurate records of customer interactions and follow-up actions.

Demonstrate strong customer-handling and problem-solving skills.

Maintain professionalism and a positive approach during customer interactions.Role & responsibilities