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Customer Support Executive

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Remote

Customer Support Executive

Crystree Solutions

Customer Support Executive

Skills

CRMCustomer Support

23 days ago

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Important information


Contract type:

Permanent

Salary:

₹200,000 – ₹400,000 / year

Location:

Chandigarh, India

Work mode:

Remote

Published on:

1 October 2026

What they need


Roles and Responsibilities

  • Provide exceptional customer support through phone calls, emails, and chats to resolve customer queries and concerns.
  • Handle inbound customer inquiries related to products/services offered by the company.
  • Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams (e.g., sales, product development) to resolve complex issues.

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