Customer Support Executive

Role & responsibilities

• Handle customer inquiries via voice calls.
• Resolve customer concerns in a timely and professional manner.
• Provide accurate information regarding products and services.
• Maintain high levels of customer satisfaction.
• Meet quality, productivity, and service level targets.

Preferred candidate profile

• Excellent verbal communication skills in English.
• Strong customer service and problem-solving abilities.
• Good listening and interpersonal skills.
• Basic computer knowledge.
• Ability to work in Australian shifts.

Eligibility

• Graduate/Undergraduate.
• Freshers with excellent communication skills can apply.
• Experience in International Voice Process is preferred.