e
eBullion Pvt. Ltd
Customer Support Executive
Skills
CRMCustomer Support
13 days ago
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Important information
Contract type:
Permanent
Salary:
₹216,000 – ₹240,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
8 October 2026
What they need
Responsibilities:
- Manage customer queries via phone, email & chat
- Resolve issues promptly with CRM tools
- Meet KPIs for call volume, resolution time & satisfaction rating
- Manage social media/reviews
- Coordinate with internal teams
- Handle Sales calling
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