Aureava Brands
Customer Support Executive
Skills
12 days ago
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Important information
Contract type:
Permanent
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
10 October 2026
What they need
Customer Support Executive
Company: Aureava Brands Private Limited (Roboson)
Location: Bibwewadi, Pune
Experience: 0 - 2 Years
Salary: 15,00020,000 per month
Employment Type: Full-time
Job Description
Roboson is looking for a Customer Support Executive with excellent spoken English and strong customer-handling skills to join our team.
Key Responsibilities:
- Handle customer queries via calls, WhatsApp and email.
- Assist customers with product-related queries and troubleshooting.
- Resolve complaints and coordinate with internal teams.
- Conduct customer feedback calls and maintain interaction records.
- Follow up on unresolved issues to ensure customer satisfaction.
Requirements:
- Excellent spoken English is mandatory.
- Strong communication and problem-solving skills.
- Basic computer knowledge and familiarity with Excel/Google Sheets.
- Freshers and experienced candidates (0–2 years) can apply.
- Female candidates preferred.
Interested candidates can apply with their updated resume.
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