Sourcegrids
Customer Support Executive
Skills
11 days ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
12 October 2026
What they need
Handle customer queries through calls, WhatsApp, email and other support channels
Resolve customer concerns efficiently and professionally
Manage order-related queries, returns, refunds and complaints
Required Candidate profile
Experience with D2C or e-commerce brands preferred
Excellent verbal and written communication skills
Strong problem-solving
Comfortable working independently in a WFH environment
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