Nexa Hr Solution
Customer Support Executive
Skills
21 days ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹400,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
Job highlights
Experience in multi-channel customer support and public feedback management
Handle multiple live customer chats, monitor and respond to public feedback, maintain high customer satisfaction
Multi-Channel Support: Handle 2–3 live customer chats simultaneously
Public Feedback Management: Monitor and respond to customer queries and public
feedbackCustomer Satisfaction Ownership: Maintain high CSAT and
minimize DSAT
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