Customer Support Executive

Job highlights

• Immediate Joiners preferred . Freshers with interest to work in Logistics based company

• Required language skills: English,Tamil,Hindi - Must . .

• Provide customer support through phone calls, emails, or chats.

• Handle customer queries via phone calls, emails, and chats.

• Coordinate with other team for POD(Proof of Delivery) Collection.

• Line-Haul Vehicle Tracking with our In-house Intelligent Dashboard.

• Resolve issues promptly and efficiently while maintaining a high level of professionalism.

• Resolve customer complaints and issues in a timely manner.

• Collaborate with internal teams to resolve complex customer complaints.

• Maintain accurate records of all interactions using CRM software.

Desired Candidate Profile:

• Immediate Joiners preferred

• Freshers with interest to work in Logistics based company.

• Required language skills: English, Tamil, Hindi - Must

• Basic Excel Knowledge.