Customer Support Executive

• Experience Required**:** 2 years of relevant experience in customer support or customer service.
• Will be responsible for promoting the brand and products in digital market and in electronic media (e.g. email and calls).
• Handling other communications, such as scheduling interviews, discussion with vendors etc.
• A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
• Maintaining records of transactions and interactions.
• Appropriate and timely follow-ups wherever required.
• Escalate unresolved queries to respective departments for accurate redressal
• Guide customers about the use and benefits of the application
• Manage social media pages for the company, brand and products or services

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Provident Fund
• Work from home

Application Question(s):

• Expected Salary?

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)
• Customer support: 2 years (Preferred)

Language:

• Hindi, English (Preferred)

Work Location: Remote