R
RS Managemenet
Customer Support Executive
Skills
CRMCustomer Support
6 days ago
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Important information
Contract type:
Permanent
Salary:
₹250,000 – ₹300,000 / year
Location:
Jammu
Work mode:
Onsite
Published on:
16 October 2026
What they need
Roles and Responsibilities
- Provide exceptional customer support through phone calls, emails, and chats to resolve customer queries and concerns.
- Handle customer complaints in a professional manner, escalating issues when necessary to ensure timely resolution.
- Maintain accurate records of all interactions with customers using our CRM system.
- Collaborate with internal teams to resolve complex customer issues and improve overall satisfaction ratings.
Desired Candidate Profile
- Excellent communication skills (verbal & written).
- Fluent English
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