Customer Support Executive

Job highlights

• Basic knowledge of MS Excel and computer applications
• Handle client enquiries, coordinate with clients and teams, maintain databases, assist onboarding, and resolve queries
• Performance-based incentives and salary increments

Role & responsibilities

• Handle client enquiries through calls, emails, and WhatsApp.
• Understand client requirements related to staffing and IT services.
• Coordinate with clients, candidates, and internal teams.
• Follow up with clients regarding job requirements and service updates.
• Maintain client databases and update records in Excel or CRM software.
• Assist with client onboarding and provide regular updates.
• Build and maintain good relationships with clients.
• Support the team in resolving client queries and issues.

Preferred candidate profile

• Good verbal and written communication skills.
• Basic knowledge of MS Excel and computer applications.
• Good follow-up and coordination skills.
• Ability to communicate professionally with clients.
• Freshers and experienced candidates can apply.

Perks and benefits

• Performance-based incentives
• Career growth opportunities
• Friendly work environment
• Salary increments based on performance