Customer Support Executive

We are hiring a Customer Support Executive to handle customer queries and provide professional support through calls, chat, and email. The ideal candidate should have excellent English communication skills and a customer-focused attitude.

Responsibilities

• Handle customer queries through phone calls, chat, and email.
• Understand customer concerns and provide appropriate solutions.
• Resolve complaints and customer issues professionally.
• Maintain a positive and professional relationship with customers.
• Follow up with customers when required.
• Update customer information and interaction details in the system.
• Coordinate with internal teams for issue resolution.
• Meet customer service and performance targets.
• Ensure a high level of customer satisfaction.

Requirements

• Excellent English speaking and writing skills are mandatory.
• Good verbal and written communication skills.
• Strong customer handling and problem-solving skills.
• Computer knowledge.
• Good listening and interpersonal skills.
• Ability to work in a team and handle customers professionally.
• Freshers are welcome to apply.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Are you an immediate joiner?
• Are you fluent in English or not?

Work Location: In person